ss_blog_claim=bf53c2c2a6b5e4b759eb9b46babec032 Stephen the dog: Waiting to hear back from United

Tuesday, March 27, 2007

Waiting to hear back from United


United Airlines got my email and it going to reply. I can not wait for the answer. Hopefully they will answer all my questions about expedited boarding. I received the following response so I am sure they are working on answering my questions.


Thank you for contacting United. This automatic response is being sent to let you know we have received your e-mail.At Customer Relations, our focus is on post travel customer problem resolution, as well as comments and suggestions regarding our service. A member of our team will personally review your correspondence and respond as soon as possible. E-mails are answered in the order in which they are received, and due to current volumes our response time is greater than normal. Please note, if your message involves current or future travel such as reservations, fares, flight information or seat assignments, please call 1-800-UNITED1. Our colleagues at United Reservations are available 24 hours a day, seven days a week and will be able to assist you immediately with your travel planning needs. You may find other helpful contact information below.We value your business. Thank you for choosing United.United AirlinesCustomer RelationsIMPORTANT CONTACT INFORMATIONFor assistance with your current or future travel plans (reservations, fares, flight information, rescheduling or seat assignments), please contact one of the following United teams:· Domestic Reservations: 1-800-UNITED1 (1-800-864-8331)· International Reservations: 1-800-JETAWAY (1-800-538-2929)· Mileage Plus Award Reservations: 1-888-467-0507· International Award Reservations: 1-888-674-4680Reservation phone numbers outside of the U.S. or in Canada, may be found at http://www.united.com/ by clicking on "Customer Service", "Reservations" and "United Worldwide Contacts".For assistance with baggage delay/loss reports:· Baggage Service Center: 1-800-221-6903 or via email at
web-baggage@united.com
We invite you to visit http://www.united.com/ for United travel information, which may assist you without needing to make a phone call. Register for our free EasyUpdate customer-paging flight status service - just click on "EasyUpdate" under the TRAVEL SUPPORT section. And, for registered united.com users, you may check your current flight itineraries online by clicking on "My Itineraries" under the PLANNING TRAVEL section.

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